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What This Warranty Covers
Polyform U.S. warrants its products to be free of defects in
workmanship and material under normal use and service and when
used for the purposes and under the conditions for which they
are intended.
What This Warranty Does Not Cover
This warranty does not apply to any problem caused by (1) improper
inflation of any product, including under or over inflation
(please refer to inflation
guide for
maximum inflation values);
(2) cuts, punctures, or exposure to chemicals that degrade
or discolor plastics; (3) harm caused by animals, birds, fish;
(4) intentional damage by people; (5) abuse, neglect, accident,
misuse, alteration, acts of God, unauthorized repair, improper
handling, or improper use; or (6) unusual conditions such as
severe storms, hurricanes, extreme temperatures, or the effects of UV exposure. Also, the warranty does not cover cosmetic
flaws that result from
normal
wear
and tear
under
ordinary
use and do not affect the performance or use of the product.
POLYFORM U.S. SHALL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGE OR PENALTIES AND DOES NOT ASSUME ANY
LIABILITY OF PURCHASER TO OTHERS FOR INJURY TO PERSON OR PROPERTY.
IN THOSE STATES WHERE THE LAW DOES NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE ABOVE
LIMITATION OR EXCLUSION MAY NOT APPLY .
Because it is impossible for Polyform U.S. to know the exact
purposes for which you acquired the Polyform U.S. product or
the uses to which you will put the product, Polyform U.S. shall
neither be responsible for the selection of the product nor for its installation
and use. While every reasonable effort has been made to ensure
that you will receive a product that you can use and enjoy, Polyform
U.S. does not warrant that the product will meet your requirements.
NO WORDS, ACTIONS, DESCRIPTIONS, MODELS, SAMPLES, OR OTHER SELLER
CONDUCT WILL CREATE AN EXPRESS WARRANTY BEYOND THE TERMS DESCRIBED
HERE.
How Long Coverage Lasts
The warranty on A Series Buoys, LD Series Buoys, F Series Fenders,
G Series Fenders, HTM Series Fender, CC Series Bar Buoys and
S Series Buoys lasts as long as the original purchaser
owns the above-referenced Polyform U.S. product. This warranty
terminates if the original purchaser sells or transfers the
product.
CM Mooring Buoys, Elite Fender Covers, True-Fit
Fender Holders, Shackles, Fender Adjusters, Line Holders, pumps,
dock guards, and
WS Slalom Buoys have a LIMITED THREE YEAR WARRANTY starting
the date the Polyform U.S.
product
is
purchased. This warranty terminates if the original purchaser
sells or transfers the product. The user of a CM Mooring Buoy
should regularly check the shackle and mooring hardware for structural
integrity.
In those states where the law does not allow limitations on
the duration of an implied warranty, the above limitation may
not apply .
What Polyform U.S. Will Do
Obligation under this warranty is limited to repair, replacement,
or credit for the defective product at the discretion of Polyform
U.S.
How to Get Service
If you are experiencing a problem with one of our products, you can contact us in one of three ways:
1) Call us toll-free at 800-423-0664 and ask to speak to someone in customer service.
2) Write to us at:
Polyform U.S.
7030 South 224th Street
Kent, Washington 98032-1986 U.S.A.
Phone: 253.872.0300
3) e-mail us at: fenders@polyformus.com
In order for us to provide you with the best possible service, please be able to describe the conditions of how the product is being used and explain the problem you are having with it. If you are sending us a letter or an e-mail, feel free to attach a photo if that will help you explain your situation more completely. Once we are able to assess the situation we will respond back to you with a remedy, if one is possible.
In all cases, the terms and length of our warranty will still determine if a product shall be replaced under warranty.
Polyform U.S. shall have the right to inspect said product and
Purchaser shall, if requested, return the defective product to
Polyform U.S. Polyform U.S. is not responsible for postage on
the return of defective products. No return merchandise will
be accepted without prior authorization.
Your Rights under State Law
This warranty gives you specific legal rights and you may also
have other rights which vary from State to State.
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